Setup and support
We set up your instance.
Liaison is free to self-host. If you would rather not do it yourself, the founder deploys and configures it for your company, then stays on hand for support.
What we do
The same steps as the guided setup, done with you, for your company, through to the parts that need care.
Deploy
Liaison on your server or your cloud account, with TLS, backups with a tested restore, and a clear upgrade path.
Load your knowledge
Your website, the docs in your repositories, product manuals and shared files, organised so agents answer from them and cite them.
Connect your tools
Mailboxes and support inboxes, and the apps you use: your Shopify store, invoicing, shipping, accounting.
Set up your agents
Members, roles and permissions, agents for support or operations, and which actions wait for an approval.
Support
Help after go-live: questions from your team, upgrades, new apps and agents as your needs change.
How it works
- Write to us. A few lines on what your company does, the size of the team and the tools you use today.
- A short call to agree on what to set up first and where it will run.
- Setup and handover. Your team signs in to a working instance, and you keep full control of it.
The instance and its data are yours from day one, on your infrastructure. Nothing ties you to us: the code, the runbook and the setup playbook are all in the repository.
Agencies and integrators
If you deploy tools for clients, Liaison can be one of them: one setup you can repeat, each client on its own instance with its data in-house. The licence names professional services for a client who uses Liaison under its terms as a permitted use. Get in touch to talk about deploying it for your clients.
Contact: contact@liaison.sh. Mathieu Frohlich, Paris.